Martin Keown and John Hartson were scathing in their assessment of Arsenal's Europa League exit at home to Olympiacos, saying a huge rebuilding job is needed at the Emirates.
Having taken a 1-0 lead into Thursday's home leg, Arsenal were dumped out of the competition on away goals after Youssef El-Arabi scored a last-ditch extra-time winner for the Greek side.
Even after that, Mikel Arteta's men had a chance to win the tie, but Pierre-Emerick Aubameyang fluffed his lines from six yards having earlier scored an outstanding overhead kick in his side's 2-1 defeat on the night.
Former Gunners defender Keown said that regardless of Aubameyang's late miss, the whole team had to shoulder the blame for a poor performance and a lack of commitment.
Describing the result as "absolutely devastating", Keown said on BT Sport: "Aubameyang, we started the evening talking about his quality.
"The ball landed at his feet there, an opportunity to rescue it for Arsenal – but you cannot turn up at a game and start to play in the manner that they did."
Olympiacos's winner came when Arsenal failed to completely clear a set piece. When the ball was returned into the penalty area, the defence melted and El-Arabi beat Bernd Leno to score an 119th-minute decider.
The Greek's side first goal had also come from a corner, with Pape Cisse having evaded Aubameyang's attentions to power past Leno.
And both Keown and fellow Arsenal alumni Hartson said Gunners boss Mikel Arteta must sort out his side's weakness at set pieces.
"All credit to Olympiacos, look at the way they're celebrating, they deserved to take their chances," said Keown.
"Arsenal, they have that Achilles heel from set pieces.
"I'm not sure what Leno was doing at the end of the game there, taking liberties, and they were then punished and they've only got themselves to blame.
"There's a lot of work to be done at Arsenal, we have to say.
"They'll reflect on this but the rebuilding of this football club has to start now.
"Yes, Arteta's in charge, there's [going to be] lots of changes looking ahead, but the commitment wasn't there from the off, and you get punished I'm afraid, at this level."
Hartson, who was alongside Keown as a pundit on BT Sport, said his former club had paid the price for a poor start, and questioned whether some players were good enough – particularly in defence.
"They started very sloppily," said the former striker. "We picked out lots of instances in the first half where they weren't passing the ball quick enough, they weren't getting it forward quick enough. Lots of players were under par tonight.
"Defensively as well I questioned David Luiz and Mustafi before the game. Are they good enough to take Arsenal any further, win competitions, into the Champions League?
"Again tonight they've conceded from two corners.
"Okay, the second goal from El-Arabi came from the second phase.
"Leno doesn't know whether to come, David Luiz ducks out in the end, he's not sure whether he should head it.
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